We checked out from The Westin Desaru Coast Resort and headed to Johor Bahru city centre for a three-night stay at Capri by Fraser. Hired a car from the same local company we used in Desaru, and the drive took about 1 hour and 15 minutes with no traffic issues.

Capri by Fraser, Johor Bahru
Menara Tiga Serangkai
Jalan Tengku Azizah
80300 Johor Bahru
Johor, Malaysia
Tel: +60 7 277 0888
Website

Check-in Experience at Capri by Fraser

We got to Capri by Fraser a little after 1:00 pm. The front desk staff told us that the high-floor room I requested wasn’t ready yet, but there was one available on Level 4. Since we didn’t fancy a low-level room—being too close to CIQ means traffic can get really heavy and noisy during peak times—we decided to go grab lunch and come back later.

Getting to JB City Square from Capri by Fraser

As the hotel’s shuttle bus was in for servicing, we had to walk to JB Old Town that day. Not too bad, except for the scorching midday sun. Once we stepped out of the hotel, we turned right and followed the pathway until we reached a nearby construction area. From there, we had to jaywalk across the road where the U-turn spot is, then make our way through the low bushes. You could either head for the sheltered taxi stand area and then take the escalators up. Or, if you prefer, you can walk up the ramp road to the pedestrian crossing. That’s where you could hear taxi uncles yelling “Sing-ka-por! Sing-ka-por!” as they tried to find customers needing a direct ride to Singapore.

Exit the hotel and turn right.

Walk straight past the Ramly Burger stall.

The walkway ends at the construction site— jaywalk carefully here.

Head towards the U-turn spot and go through the bushes.

Cross the road and continue through the bushes.

You’ll see the taxi stand with taxis lined up.

Cross the road again; either take the ramp or go up the escalator by the taxi stand.

Even though JB City Square isn’t far, still gotta watch out for traffic while walking. If you’re with kids, it’s safer and more convenient to just book a Grab ride.

After lunch, we took a Grab back to the hotel. It only cost RM6 from Jalan Tan Hiok Nee, where Hiap Joo Bakery is, to Capri by Fraser. We checked with the front desk to see if our room was ready and were lucky to snag a room on Level 19!

Grab & Go Deli

Next to the lift lobby, there’s a cosy cafe called Delite where you can grab a quick bite like sandwiches, pastries, cakes, coffee, and tea. It’s open daily from 10am to 10pm.

Convenient Food Pickup Near the Cafe Exit Door

To the left of the cafe, there’s another exit door, so you don’t have to walk all the way past the reception to the main door. The hotel has even set up a table near that exit door for Grab/Foodpanda riders to drop off food deliveries, making it convenient for you to pick up your food from there.

Room Overview and Amenities

Our room was tucked away in the corner. We didn’t see anyone else on the same floor or hear any noises at all, so it was pretty quiet and private, just the way we like it.

The Studio Executive Room felt just like a studio service apartment. It had all the essentials – a microwave, fridge, and sink, along with plates, mugs, glasses, forks, and spoons in pairs. While there weren’t any cooking facilities, having a microwave was convenient, especially if you like to pick up microwaveable meals from convenience stores to heat up in the room.

Despite being like a studio apartment, the room still had daily housekeeping. It was very spacious, featuring a small dining table and plenty of working space. Additionally, there was a foldable luggage rack, making it easy to prop up the suitcase.

The room also had a kettle, Boncafe instant coffee sachets, and Dilmah tea bags, so you could make coffee or tea anytime. They provided 2 bottles of drinking water, but we bought more from the supermarket since we drink a lot. Of course, you could boil water with the kettle as well. There’s a minimart in front of the building on the ground level that’s open 24/7 if you need supplies. Prices are slightly on the higher side, but still affordable due to the currency exchange rate.

Laundry Facilities

There was plenty of wardrobe space in the room. Inside, you could find a safe, an iron and ironing board, bath robes, slippers, and a laundry basket.

They even had a laundry room (extra charges) downstairs, so if you’re staying for a while, you can wash your clothes easily.

Unfortunately, despite being on the 19th floor, the view wasn’t anything spectacular.

Bathroom Supplies and Shower Experience

The bathroom amenities included toothbrushes, toothpaste, a shower cap, and cotton buds. In the shower area, there was body wash, shampoo, and conditioner with a citrusy scent that wasn’t too bad and not too drying on the skin. Additionally, there was a hairdryer underneath the washbasin.

The shower water pressure wasn’t the best, but it was acceptable.

TV Channels and Entertainment Options

TV had both local and Singaporean channels, as well as movie channels like HBO and Cinemax.

Bed Comfort

The bed and pillows were incredibly comfy, and we especially loved the bedlinen – it was so smooth and soft. We had a good night’s sleep every night. The air conditioning was so cold and nice, making it nice to just hide under the sheets.

Recreational Facilities

The gym wasn’t huge, but it was well-equipped with the essentials for a decent workout. Surprisingly, no one else was using it when we were there. It was quite funny because my husband and I were trying to figure out where the lights were since it was so dark in the evening. Then we realized the light switches were outside the gym entrance. We also had to find the air conditioning control and turned it on ourselves. When you’re done, if no one else is in the gym, just make sure to turn off the aircon and lights to save electricity!

The swimming pool was empty, no one was using it. And honestly, the view wasn’t that great either. We just decided to hang out in the room instead—haha!

Shuttle Bus Service

It’s great that the hotel offers a complimentary shuttle bus to City Square/CIQ area. We took it once at 6pm to grab dinner at City Square. With the new RTS Link construction, traffic was super congested, so a short trip took pretty long. If you don’t mind getting caught in traffic during peak hours, the shuttle bus is definitely a good option. It’s free!

Shuttle Bus Schedule

Final Thoughts

All in all, we really enjoyed our three-night stay at Capri by Fraser Johor Bahru. The location was super convenient. Booking a Grab to go anywhere was a breeze because there were always so many drivers on standby—no need to wait long at all. The reception and housekeeping staff were incredibly friendly and polite, always greeting us with smiles whenever we crossed paths. We’ll definitely be staying here again!